What is a Payment Provider?

SmartTrade App is a "Payment Service Provider" (PSP), which means we provide you with the ability to accept payments. Our technology allows you the flexibility to take payments with software alone. However, once you accept a payment, we are not the company which actually processes the payment. This is done by what's called an Acquirer or Payment Provider. 

The Payment Provider is the company who processes all payments from your customers and sees to fraud protection and makes sure you as a merchant gets paid the right amount to your account in a timely manner. 

This page informs you that our acquirers are Stripe for Credit- and Debit card payments and Wirecard for all Pay by Bank App payments. You will be able to see a rate card for rates charged using the various payment methods. You will be signing up to Wirecard and PBBA as soon as you've signed up and then just need to connect a Stripe account for card payments. This is done in no time.

Wirecard Terms and Conditions

Agreement to Terms and Conditions: In order to successfully sign up to SmartTrade and the associated Payment Provider, Wirecard, it is necessary to click on "I hereby agree to the Wirecard Terms and Conditions as well as the costs detailed above".

In this page you have the opportunity to view the Terms and Conditions by clicking on the link.

Complete Sign up: Press the button and the process should be complete.

Connecting a Stripe Account: Once you're all signed up you just need to connect your Stripe account. Simply follow the instructions, or if you already have a Stripe account, make sure to be logged in to the account in your browser and go to "Account Settings" in the top right corner of your dashboard and then select "Payment Providers" on the left hand side. You can choose to connect the Stripe account which will be done automatically if you're already logged into one, or else you'll be guided through a few simple steps to set one up.

In the event there are any error messages that appear (e.g. from any incomplete or invalid inputs) then please contact Support who will resolve this as soon as possible. If you have any questions about any part of the signup process or the information we collect, we hope you'll get in touch via our chat, phones or by writing to support@smarttradeapp.com


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