How does the customer receive the receipt?

When you send receipts and invoices to your customers, they will receive an email with a PDF file they can download. In your customer's inbox the email will look like this in a Gmail inbox, or similar, depending on their email provider:

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The email will state the outstanding balance with the attached PDF showing the invoice and outstanding balance for your customer's records, which for a fully paid receipt will be £0.00: 

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